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Customer Feedback

“Excellent service, Nicola Kelly was lovely and efficient. Also very helpful reception staff”

Lovely & Efficient

“Used THC when buying my property. Nice team and good service, one less worry for me” Mr S

Nice Team

“Received very helpful advice whilst arranging a Lasting Power of Attorney with an easy to understand yet professional approach.” Mrs S

“Very Helpful Advce”

Some comments about our Services from Clients during September:-

“Excellent could not be better” Mr C

“Very professional” Mr D

“Efficient and friendly, Thankyou!” Mrs B

“Very impressed” Miss P

“All staff very caring and helpful” Ms B

“Very pleased indeed.  Excellent service” Mrs W

“Very good experience, very satisfied with the end result” Mr P

Some great comments from Clients during September!

“Just a note to say thank you for your assistance and attention in this matter. Excellent service and total professionalism as always. We expect to sell our residential property in the not too distant future so will be in touch when we need your help again.

Once again, many thanks..”

 

Praise for our Commercial Deparatment….

Another great comment from a client who said they were “very satisfied” in all 9 areas queried:-
“It may seem that a long line of ticks in one column means it has not been thought through. I can assure you I have thought through each question – overall opinion – Excellent Service, thank you”

Very Satisfied

“Your service exceeded our expectations, we honestly can’t suggest a way to improve it.  The Solicitor was very professional and polite and went above and beyond what we expected.”

We love happy clients!

“Excellent, friendly yet professional service.  Thank you to Charlie Parker, who handled my divorce proceedings with sensitivity and fairness.”

Excellent, friendly yet professional service…

“Great service, already recommended to a friend”

“A very big thank you to Lindsay Jones for being so lovely and for interpreting our wishes perfectly and providing us with excellent Wills.”

“My husband and I have been with Tickle Hall Cross for many years, always found you excellent”

“We found everyone very welcoming and it was first class service.”

Feedback from our Satisfaction Questionnaires this month:-

“You have given excellent service yet again” Mr H

Excellent Service!

Accreditations

The Law Society Accredited - Conveyancing Quality
Legal Practice Quality Mark - Law Society Accredited
The Law Society Personal Injury
Liverpool Law Society
St Helens Chamber Member